CONSULTANT FAQs

Meet your go-to team for all things operational! To reach a team member, please call 501-376-6854 and dial their listed extension. • Nathan Thomas, Director of Grants Management Please contact for any Fluxx or payment inquiries nthomas@wrfoundation.org | ext. 108 • Dominique Kelleybrew, Operations Associate Please contact for any general operational inquiries dkelleybrew@wrfoundation.org | ext. 116 • Nia Lindsey, Grants Management Assistant Please contact for any Fluxx or general operational inquiries nlindsey@wrfoundation.org | ext. 109 • Dejah Carlock, Operations Assistant Please contact for any general operational or programmatic inquiries dcarlock@wrfoundation.org | ext. 116

The Fluxx Portal is WRF's one-stop platform for consultants and grantees. You'll use it to: • Log hours or submit deliverable-based invoices • Upload required documentation (receipts, proof of work, etc.) • Track payments and deliverables • Ensure timely and accurate payment

• Be specific in descriptions, clarity = faster payments. • Use clear file names for receipts and deliverables. • Submit invoices early to allow PO review and processing. • Even if you have $0 billable hours, still submit (check the “$0 billable hours” box).

Check your Letter of Agreement (LOA) or Professional Services Agreement (PSA) • Hourly invoicing: You’re paid by the hour (rates are listed in your LOA, including travel). • Product-based invoicing: You’re paid per deliverable (outlined in your PSA).

1. Log in to Fluxx and go to “Invoices Due”. 2. Select the invoice → Click Edit. 3. Fill out only the white fields (gray fields are internal). 4. Itemize each activity: include dates, hours, and specific descriptions. (Avoid vague entries like “project work.”) 5. List expenses separately and upload receipts. • Travel must include date, purpose, and destination. 6. Review everything → click Submit.

1. Log in to Fluxx → Select invoice → Click Edit. 2. Enter the amount exactly as listed in your LOA/PSA. 3. Clearly list completed deliverables. 4. Upload proof of completion (e.g., report, slide deck, presentation). 5. Note: Program Officer approval is required before payment. 6. Review and click Submit.

Yes. Beginning [TBA], all consultants must set up 2FA to access Fluxx securely.